We offer private experiences, disinfect all areas between groups, masks are required during check-in, and all employees will be wearing masks. Please call if you have a fever or feeling ill and we will reschedule for a later date.
Can I reserve a private room or corporate event?
All online bookings are instantly private rooms. If you have a large group or corporate event, please reach out to allow us to accommodate your needs.
Unfortunately, reservations are non-refundable. However, if you need to reschedule, please contact 24 hours in advanced and we will do our best to accommodate.
How far in advance should I make reservation?
We ask that you try to reserve your room 24 hours in advance, but will accept reservations as long as the booking is available.
Is Cryptiq Escapes handicap accessible?
Yes, the building itself is completely handicap accessible. Four of the five escapes are completely handicap accessible as well. Unfortunately, for the storyline to work, The Curse of Colchester Cemetery is not handicap accessible.
What is the age limit to participate?
Anyone under the age of 16 must have an adult present during the escape. Anyone under the age of 13 must have a participating adult in the escape with them. Anyone under the age of 8 will be allowed in the room on a case by case basis. The age limits are designed around safety of the customers.